Your 14-day right of withdrawal

You have 14 days from the date you receive your order to cancel your purchase, without giving a reason and without penalty, as established by Directive (EU) 2023/2673 and the consumer protection regulations applicable in your country.

How to exercise this right

Fill out the form below. You will receive an automatic email confirmation once we have registered your request. The refund will be processed within the legal timeframe applicable to your purchase.

Use this form to exercise your withdrawal right under applicable EU consumer protection law. Submitting it registers your request and we will confirm by email; it does not by itself mean the withdrawal is accepted.

Your withdrawal is subject to the legal deadlines and conditions: the 14-day period (for goods, counted from delivery; for digital content, from the start of the download) and the statutory exceptions to the right of withdrawal. We verify these before confirming, so submitting a request does not by itself guarantee its acceptance.

The withdrawal acknowledgement will be sent to this address.
You can find it in the confirmation email we sent you.
If you have selected partial withdrawal, list the products affected here.
Model withdrawal form (Annex I.B of Directive 2011/83/EU)

Complete and return this form only if you wish to withdraw from the contract.

To:
TotalTechHead
Clara Del Rey 36
Planta 2, Puerta B
28002 Madrid
M
Spain
Email: surrealtopia@gmail.com
Phone: [Phone number, if any]

I/We hereby give notice that I/we withdraw from my/our contract of sale of the following goods / for the supply of the following service:

______________________________________________________________

Ordered on / received on:

______________________________________________________________

Name of consumer(s):

______________________________________________________________

Address of consumer(s):

______________________________________________________________

Signature of consumer(s) (only if this form is notified on paper):

______________________________________________________________

Date:

______________________________________________________________

Source: Annex I, Part B of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights.

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